1.Introduction 2.Unitary Perspectives on Work 3.Pluralist Perspectives on Work 4.Critical Perspectives on Work 5.Debating Participation 6.Debating the Customer 7.Debating Equality 8.Debating the Crisis 9.Conclusion.

This book presents a broad-ranging survey of contemporary writing about work and employment. It identifies three broad traditions of research and commentary on work - the unitary perspective, the pluralist perspective and the critical perspective - and describes the contemporary output of these traditions; i.e. it surveys current research and argument found within these traditions. The book also surveys debate between these traditions, and the second part of the book presents a detailed account of debate over four current issues. These issues are employee participation, customer culture, equality and diversity and the impact of the global financial crisis. The source material for the book comes from the UK, USA and other countries and the arguments contained within it have international relevance. The book provides an overview of recent work on the employment relationship and the debate and controversy that can be seen in this area of study.