Conduct risk management : using the behavioural lens to protect your board and your business
By: Miles, Roger
Material type:
BookPublisher: UK : Kogan Page Ltd., c2017.Description: xi, 292 p. : ill., ; 23 cm.ISBN: 9780749478612Subject(s): Financial institutions -- Risk management | BUSINESS & ECONOMICS / FinanceDDC classification: 658.4012 MI CO Online resources: Location Map
Summary:
Gives financial service providers the practical tools they need to understand the hidden drivers of behaviour, de-bias their customer offering and so avoid fines and imprisonment under the conduct regime.
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658.155 MI CO (Browse shelf) | Available | T0057041 | ||
| REGULAR | University of Wollongong in Dubai Main Collection | 658.155 MI CO (Browse shelf) | Available | T0012115 |
Total holds: 0
Chapter - 01: Time for a fresh approach;Chapter - 02: Behavioural science sets regulators thinking...;Chapter - 03: The onset of financial conduct regulation;Chapter - 04: Why regulators had to change direction;Chapter - 05: The roots of misconduct;Chapter - 06: The politics of prosecution;Chapter - 07: Establishing what your 'good behaviour looks like';Chapter - 08: The 'behavioural lens', Part 1;Chapter - 09: The 'behavioural lens', Part 2;Chapter - 10: Looking back, looking ahead;
Gives financial service providers the practical tools they need to understand the hidden drivers of behaviour, de-bias their customer offering and so avoid fines and imprisonment under the conduct regime.