Includes bibliographical references.

Front Cover; Contents; Preface; Acknowledgments; Author; Chapter 1: Introduction and Intent of This Book; Chapter 2: Setting the Stage for Reengineering and Process Design; Chapter 3: Change Readiness for Leaders: Are You Ready to Lead Change?; Chapter 4: Organizational Change; Chapter 5: Overview of the Methods and Tools; Chapter 6: Roles and Responsibilities; Chapter 7: Methodology for Reengineering and Process Redesign Teams; Chapter 8: Role of Technology and Innovation; Chapter 9: Critical Success Factors; References; Back Cover.

This book provides a practical, leader-led and team-based approach for reengineering organizations and transforming leaders and teams while creating new processes in the health care industry. It supplies a framework for organizational change to enable senior leaders to reengineer and transform their health care organizations. Proven and effective approaches and methodologies for leadership teams to help their organizations transform, thrive and grow are provided. It goes beyond process improvement and other organizational change approaches, by offering an integrated holistic approach that provides sustainable results. Well-grounded in organizational change and project management principles, this approach will help to ensure that the resulting work is implemented, accepted, and sustained by process owners and senior leaders. Descriptive case studies illustrate the practical application of the tools and techniques discussed. --