Lean hospitals : improving quality, patient safety, and employee satisfaction Mark Graban ; foreword by John Toussaint
Material type:
- 9781138431591
- Hospitals -- United States -- Administration
- Hospital care -- Quality control -- United States
- Hospital care -- United States -- Cost effectiveness
- Patients -- United States -- Safety measures
- Hospital Administration -- economics
- Hospital Administration -- methods
- Efficiency, Organizational
- Total Quality Management -- methods
- Total Quality Management -- organization & administration
- MEDICAL -- Hospital Administration & Care
- Hospital care -- Cost effectiveness
- Hospital care -- Quality control
- Hospitals -- Administration
- Patients -- Safety measures
- 362.11068 GR LE
Item type | Current library | Call number | Status | Date due | Barcode | |
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REGULAR | University of Wollongong in Dubai Main Collection | 362.11068 GR LE (Browse shelf(Opens below)) | Available | T0058561 |
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362.110289 PA TI Patient safety culture : | 362.11068 FU HE Health and safety management : | 362.11068 GR EX The executive guide to healthcare kaizen : | 362.11068 GR LE Lean hospitals : | 362.11068 HE AL The healthcare quality book : | 362.11068 HE AL The healthcare quality book : | 362.11068 RI SK Risk management handbook for health care organizations : |
"A Productivity Press book."
Includes bibliographical references and index.
Drawing on his years of working with hospitals, Mark Graban explains why and how lean can be used to improve safety, quality, and efficiency in a healthcare setting. Graban highlights the benefits of lean methods for patients, employees, physicians, and the hospital itself. The book explains how lean manufacturing staples such as Value Stream Mapping and process observation can help hospital personnel identify and eliminate waste from their own processes, preventing delays for patients, reducing wasted motion for caregivers, and improving the quality of care. Graban also describes how Standardized Work and error-proofing can prevent common hospital errors. The book also describes root cause problem-solving and daily improvement processes that can engage everyone in systemic improvement. Intended as a guide for hospital administrators, the book elaborates the steps they can take to begin the process of lean implementation.
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