Lean hospitals : improving quality, patient safety, and employee satisfaction
By: Graban, Mark
Title By: Toussaint, John [Foreword by]Material type: BookPublisher: Boca Raton : CRC Press, 2017.Edition: 3rd ed.Description: xxiii, 330 p. : ill. ; 27 cm.ISBN: 9781138431591Subject(s): Hospitals -- United States -- Administration | Hospital care -- Quality control -- United States | Hospital care -- United States -- Cost effectiveness | Patients -- United States -- Safety measures | Hospital Administration -- economics | Hospital Administration -- methods | Efficiency, Organizational | Total Quality Management -- methods | Total Quality Management -- organization & administration | MEDICAL -- Hospital Administration & Care | Hospital care -- Cost effectiveness | Hospital care -- Quality control | Hospitals -- Administration | Patients -- Safety measuresDDC classification: 362.11068 GR LE Online resources: Location Map
|Item type||Home library||Call number||Status||Date due||Barcode||Item holds|
|REGULAR||University of Wollongong in Dubai Main Collection||362.11068 GR LE (Browse shelf)||Available||T0058561|
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|362.110289 PA TI Patient safety culture :||362.11068 FU HE Health and safety management :||362.11068 GR EX The executive guide to healthcare kaizen :||362.11068 GR LE Lean hospitals :||362.11068 HE AL The healthcare quality book :||362.11068 HE AL The healthcare quality book :||362.11068 RI SK Risk management handbook for health care organizations :|
"A Productivity Press book."
Includes bibliographical references and index.
The case for lean hospitals -- Overview of lean for hospitals -- Value and waste -- Observing the process and value streams -- Standardized work as a foundation of lean -- Lean methods : visual management, 5S, and Kanban -- Proactive root cause problem solving -- Preventing errors -- Improving flow -- Engaging and leading employees -- Getting started with lean -- A vision for a lean hospital.
Drawing on his years of working with hospitals, Mark Graban explains why and how lean can be used to improve safety, quality, and efficiency in a healthcare setting. Graban highlights the benefits of lean methods for patients, employees, physicians, and the hospital itself. The book explains how lean manufacturing staples such as Value Stream Mapping and process observation can help hospital personnel identify and eliminate waste from their own processes, preventing delays for patients, reducing wasted motion for caregivers, and improving the quality of care. Graban also describes how Standardized Work and error-proofing can prevent common hospital errors. The book also describes root cause problem-solving and daily improvement processes that can engage everyone in systemic improvement. Intended as a guide for hospital administrators, the book elaborates the steps they can take to begin the process of lean implementation.