Includes bibliographical references (p. R1-R18) and index.

I. Organizations, Management, and the Networked Enterprise 1. Information Systems in Global Business Today 2. Global E-business and Collaboration3. Information Systems, Organizations, and Strategy 4. Ethical and Social Issues in Information Systems II. Information Technology Infrastructure 5. IT Infrastructure and Emerging Technologies6. Foundations of Business Intelligence: Databases and Information Management7. Telecommunications, the Internet, and Wireless Technology8. Securing Information Systems III. Key System Applications for the Digital Age 9. Achieving Operational Excellence and Customer Intimacy: Enterprise Applications 10. E-commerce: Digital Markets, Digital Goods11. Managing Knowledge 12. Enhancing Decision Making13. Building Information Systems 14. Managing Projects15. Managing Global Systems ReferencesGlossaryIndexes

For undergraduate and graduate Management Information Systems courses. This Global Edition has been edited to include enhancements making it more relevant to students outside the United States Laudon, and Laudon continues to define the MIS course with their latest comprehensive text. Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision making in an exciting and interactive manner.

COMM113 OPS113 ISIT224