Cover; Half Title; Title Page; Copyright Page; Dedication; Table of Contents; List of Tables, Figures, and Exhibits; Preface; Acknowledgments; About the Authors; Part I Foundations of Public Service Ethics; 1. Pertinence, Practicality, and Poppycock; Pertinence: Reasons to Study Ethics; Personal; Pervasiveness; Professional; Power; Price of Ethical Pitfalls; Practicality: Commitment as a Privilege and Obligation; Poppycock: Myths About Ethics; Ethics as Impossible; Ethics as Unnecessary; Ethics as Simple; Conclusion; For Discussion; Exercises; References; Appendix 1.1 Personal Checklist Appendix 1.2. Book Chapters and NASPAA Professional Competencies in Public Administration2. Perspectives on Ethics: Macro, Meso, Micro; Levels of Analysis; Macro Level of Analysis: Historical Dimensions; The Study of Knowledge; Political History; Contemporary Research on Levels of Ethics; Meso Level of Analysis: The Organization; Micro Level of Analysis: The Individual; Factors Influencing Meso-Micro Ethics; Leadership; Strategic Policies; Organizational Culture; Individual Characteristics; Case Study 2.1 The Pennsylvania State University Athletic Sex Abuse Scandal Case Study 2.2 Ethical Dilemmas During the Grenfell Tower FireConclusion; For Discussion; Exercises; References; 3. Values, Ethics, and Dilemmas; Defining Values; Applying Values in Public Service; Exemplar Profile: Scooter Libby Compromising Values; Exemplar Profile: James Loy Embodying Values of Honor, Respect, Duty; Defining Ethics; Case Study 3.1 Challenge the Leader; Case Study 3.2 Hypocrisy or Humanity?; Domains of Human Action: Law vs. Free Choice; Social Forces Endangering Ethics; Conclusion; Case Study 3.3 Value Conflicts in World Affairs; Notes; For Discussion; Exercises; References Part II Individual-Centered Approaches to Ethics4. Moral Development Theory; Kohlberg's Moral Development Theory: A Rational Approach; Case Study 4.1 Applying Kohlberg's Stages of Moral Development; Milgram's Shock and Zimbardo's Prison Experiments: Ethics Under Pressure; Milgram: Situation Ethics; Zimbardo: The Stanford Prison Experiment; Analysis; Haidt's Social Intuitionalist Approach; Social Intuitionalism; Moral Foundations Theory; Conclusion; Notes; For Discussion; Exercises; References; 5. Cognitive Ethics Methods: Result and Rule Problem-Solving Approaches; Approaches to Ethics A Five-Stage Method for Analyzing Ethical IssuesAttention and Perception; Processing; Action; Evaluation; Moral Courage; Case Study 5.1 Applying the Kew Gardens Principles; Applying the Five-Stage Method: A Personal and Professional Conflict; Conclusion; Notes; For Discussion; Exercises; References; Appendix 5.1 Sensitivity-Intensity Matrix Approach; Appendix 5.2 The Ethical Principles Approach; Case Study 5.2 Applying the Ethical Principles Approach: Playing Poker With a Vendor; Appendix 5.3 Line Drawing; Case Study 5.3 Applying the Line Drawing Method: A Questionable Gift; 6. Virtue Theory

Ethics―in all its exemplary and exhausting forms―matters. It deals with the most gripping question in public life: "What is the right thing to do?" Now in a thoroughly revised second edition, Public Service Ethics: Individual and Institutional Responsibilities introduces readers to this personally relevant and professionally challenging field of study. No matter the topic―the necessity of ethics, intriguing human behavior experiments, the role of ethics codes, whistleblowing incidents, corruption exposés, and the grandeur and decay of morality―there is no shortage of controversy.