Includes bibliographical references and index.

Preface : The value of alternate lenses to leverage culture -- #TeamLeadership : leadership for today's multicultural, virtual, and distributed teams / Marissa L. Shuffler, William S. Kramer and C. Shawn Burke -- Globally intelligent leadership : toward an integration of competencies / Julianna Fischer and Jessica L. Wildman -- Considerations and best practices for developing cultural competency models in applied work domains / Winston R. Sieck, Louise J. Rasmussen and Jasmine L. Duran -- Cultural dilemmas and sociocultural encounters : an approach for understanding, assessing, and analyzing culture / Jerry Glover, Harris Friedman and Marinus van Driel -- Conflict competence in a multicultural world / Craig Runde and Brigitte K. Armon -- One finger pointing toward the other, three are back at you / Sharon Glazer -- Culture and peacemaking / Borislava Manojlovic -- Assessing cross-cultural competence : a working framework and prototype measures for use in military contexts / Meghan W. Brenneman, Jennifer Klafehn, Jeremy Burrus, Richard D. Roberts and Jonathan Kochert -- Expecting the unexpected : cognitive and affective adaptation across cultures / Zachary N.J. Horn, Tara A. Brown, Krista L. Ratwani and Gregory A. Ruark -- Twenty countries in twenty years : modeling, assessing, and training generalizable cross-cultural skills / Michael J. McCloskey and Julio C. Mateo -- The way ahead : critical directions for future research in cross-cultural management / Kyi Phyu Nyein and Jessica L. Wildman.

This stimulating book surveys the research on the challenges and opportunities encountered when working within culturally and geographically diverse organizational settings. Expert contributors pose and address complex questions regarding cultural competence and leadership in today's rich landscape of global organizations, multiple-leader teams, extensive coordination among locations, and ever-evolving virtual communication technologies. The ideas described here focus not only on building cultural skills to develop and sustain teams, but also on applying knowledge, building insight, evaluating performance, and training team members to be leaders. Among the book's innovations: the Globally Intelligent Leadership framework, strategies for building multicultural collaborative leadership, military and peacemaking perspectives, and new approaches for assessing cross-cultural competencies. Included in the coverage: ʺ Globally Intelligent Leadership: toward an integration of competencies. ʺ Considerations and best practices for developing cultural competency models in applied work domains. ʺ Cultural dilemmas and sociocultural encounters: an approach for understanding, assessing, and analyzing culture. ʺ Conflict competence in a multicultural world. ʺ Twenty countries in twenty years: modeling, assessing, and training generalizable cross-cultural skills. ʺ Expecting the unexpected: cognitive and affective adaptation across cultures. Critical Issues in Cross Cultural Management will interest students, scholars, and practitioners in industrial organizational psychology, organizational behavior, work psychology, and applied psychology programs looking for a summary of up-to-date research and viewpoints on this increasingly salient topic.