Includes bibliographical references and index.

Quality, caring, and health systems -- Professionalism in health systems -- Evolution of the quality-caring model -- Humans in the relationship -- Relationship-centered professional encounters -- Relational capacity -- Feeling cared for -- Practice improvement -- Self-advancing systems -- Leading quality caring -- Learning quality caring -- The value of quality care.

Quality Caring in Nursing and Health Systems, Third Edition delivers a detailed framework of the Quality Caring Model©, a theory that analyzes the relationships among the self, the community served, patients and families, and the health care team. As the population requiring healthcare increases, so does the room for error and the demand for patient-centered care. The health system focused on procedures, protocols, technology, and lower costs continue to inflict unnecessary harms upon already vulnerable patients and their families. Nurses, as the largest group of health care professionals that spend the longest time with patients and families, are in a unique position to advance new relationship-centric approaches to health care. This text focuses on the practical application of the Quality Caring Model, featuring new examples of ways to embed caring into the health care environment. An abundance of practice analyses and reflective exercises reinforce the book's content.

Written for nursing students, clinicians, educators, and leaders, this text delves into the intricacies of relational health care. Chapters apply the model to patients and families and provide optimal learning strategies to inform quality-caring competencies. Case studies, interviews, exemplars, relevant lessons, and suggested improvements are woven throughout the text push the model further than theory and into practice.