Contents -- List of figures -- List of tables -- Introduction: the landscape of maladministration in education -- Eugenie a. samier and peter milley -- Foundational theories and models -- The total toxic institution: when organisations fail psychologically, socially and morally -- Eugenie a. samier -- A critical theory analysis of the production of toxic and zombie leadership in the context of neoliberalism -- John smyth -- Maladministration in the uk education system: a sociolinguistic perspective -- Yasemin yildiz -- Systemic maladministration in the digital age: serving the individual or bureaucracy in educational administration? -- Eveline wittmann -- Researching and teaching the dark side -- Beyond the normative: theorising maladministration relationally -- Scott eacott -- Methodological issues in researching maladministration -- Megan crawford -- Foundational understandings of the ?dark side? of leadership: can machiavelli, in neoliberal times, assist graduate readings of the word and world? -- Carol e. harris -- Contemporary issues and cases internationally -- The intersectionality of leadership: international considerations -- Sheri r. klein and read diket -- Analysis of maladministration of selection and assignment of school principals in turkey: a critical perspective -- Kadir beycioglu, ?dris ?ahin, and fatma kesik -- The good school/the bad head teacher: neo--managerialism and the re--making of the head teacher -- Danilo taglietti, emiliano grimaldi, and roberto serpieri -- Strategies of discursive closure maladministrators use to ?manage? their misdeeds -- Peter milley -- Administrators behaving (and being treated) badly under neoliberal global conditions: playing players played -- Duncan waite and jason r. swisher -- Workplace bullying in schools: an ecological perspective -- Corene de wet -- Contributor bios.