Includes bibliographical references and index.

List of Illustrations Acknowledgements Introduction Looking at the Whole Elephant On Leadership, Followership, and Culture A Framework for Understanding Leadership Success A Road Map to Success The Making of Outstanding Leaders The Early Years of Potential Leaders Paths to Outstanding Leadership Learning to Lead: Cultivating Emotional Intelligence What Outstanding Leaders do Exceptionally Well Styles of Emotionally Intelligent Leaders Decision-Making Styles, Execution, and Accountability Recruiting and Developing Talent Implications and Recommendations Final Thoughts Appendices A. Research Methodology and Data Analysis B. Semi-Structured Questionnaire and Invitation Letter to Organizations References Index

The authors identify three stages of leadership development: the early ingredients for success starting from childhood; the paths that current and aspiring leaders should follow once they start a career; and what leaders should do exceptionally well to become and remain outstanding in organizations operating in multicultural environments.