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Social commerce : consumer behaviour in online environments

Title By: Boardman, Rosy [Edited by] | Blazquez, Marta [Edited by] | Henninger, Claudia E [Edited by] | Ryding,Daniella [Edited by]
Material type: BookPublisher: New York, NY : Springer Berlin Heidelberg, 2019.Description: xxi, 277 p. : ill. ; 22 cm.ISBN: 9783030036164Subject(s): Internet marketing -- Social aspects | Consumer behavior | Electronic commerceDDC classification: 658.8​72 SO CI
Summary:
This timely edited collection offers a multidisciplinary perspective on social commerce, a phenomenon that has gained increasing interest over the last eight years — Investigating how social media can be used to generate value for brands beyond customer relationship purposes. The skilled authors explore how social media users co-create value for businesses, influence other consumers, and generate electronic word-of-mouth (eWOM) — providing insights from practitioners and academics. This book goes further than .simply exploring e-commerce and social media, and addresses the real relevance of social commerce in today’s business landscape. With a selection of contemporary case studies and a Foreword written by Inthefrow’s creator, Victoria Magrath, Social Commerce will be an engaging read for those studying consumer behavior, online marketing, and e-commerce.
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Item type Home library Call number Status Notes Date due Barcode Item holds
REGULAR University of Wollongong in Dubai
Main Collection
658.8​72 SO CI (Browse shelf) Available July2019 T0062688
Total holds: 0

This timely edited collection offers a multidisciplinary perspective on social commerce, a phenomenon that has gained increasing interest over the last eight years — Investigating how social media can be used to generate value for brands beyond customer relationship purposes. The skilled authors explore how social media users co-create value for businesses, influence other consumers, and generate electronic word-of-mouth (eWOM) — providing insights from practitioners and academics. This book goes further than .simply exploring e-commerce and social media, and addresses the real relevance of social commerce in today’s business landscape. With a selection of contemporary case studies and a Foreword written by Inthefrow’s creator, Victoria Magrath, Social Commerce will be an engaging read for those studying consumer behavior, online marketing, and e-commerce.

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