Complaint management : the heart of CRM /
By: Stauss, Bernd
Title By: Seidel, Wolfgang
Material type:![](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
REGULAR | University of Wollongong in Dubai Main Collection | 658.812 ST CO (Browse shelf) | Available | T0026889 |
Total holds: 0
"American Marketing Association.".
Includes bibliographical references (p. 298-303) and index.