Successful service operations management /
By: Metters, Richard
Title By: King-Metters, Kathryn | Pullman, Madeleine
Material type:
BookPublisher: Mason, OH : South-Western, c2003.Description: xix, 374 p. : ill ; 26 cm.ISBN: 0324135564Other title: Service operations management.Subject(s): Customer services -- Management | Customer services -- Management -- Case studiesDDC classification: 658.8/12
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658.812 ME SU (Browse shelf) | Available | T0020219 |
Total holds: 0
Includes bibliographical references and index.