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161.
Customer relationship management : concepts and technologies Francis Buttle and Stan Maklan by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; New York, : Routledge, Taylor & Francis, c2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 BU CU.

162.
Win the customer : 70 simple rules for sensational service Flavio Martins by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : AMACOM American Management Association, c2016
Other title:
  • Win the customer : seventy simple rules for sensational service
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 MA WI.

163.
Leadership and ethics Edited by Jacqueline Boaks, Michael P Levine by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Bloomsbury, 2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4092 LE AD.

164.
Applied qualitative research design : a total quality framework approach Margaret R. Roller, Paul J. Lavrakas by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : The Guilford Press, c2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 001.42 RO AP.

165.
Six sigma best practices : a guide to business process excellence for diverse industries Dhirendra Kumar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ft. Lauderdale, FL : Cengage Learning, 2014
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.4013 KU SI, ...

166.
Foundations of financial risk : an overview of financial risk and risk-based regulation Richard Apostolik, Christopher Donohue by Series:
Material type: Text Text
Publication details: Hoboken, New Jersey : John Wiley & Sons, Inc., c2015
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 332.10681 AP FO, ...

167.
Performance measurement and management for engineers Michele Arnaboldi, Giovanni Azzone, Marco Giorgino by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam : Elsevier, c2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3125 AR PE.

168.
Understanding project management : skills and insights for successful project delivery Gary Straw by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Philadelphia : Kogan Page, c2015
Availability: Not available: University of Wollongong in Dubai: Checked out (1).

169.
From knowledge management to learning organisation to innovation : the way ahead! edited by Fawzy Soliman by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Newcastle upon Tyne : Cambridge Scholars Publishing, c2015
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.3124 FR OM, ...

170.
The complete guide to business risk management Kit Sadgrove by
Edition: 3rd ed.
Material type: Text Text
Publication details: Surrey, England : Gower, c2015
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.155 SA CO, ...

171.
Practical text analytics : interpreting text and unstructured data for business intelligence Steven Struhl by Series: Marketing science
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Philadelphia : Kogan Page, 2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.472 ST PR.

172.
Digital enterprise transformation : a business-driven approach to leveraging Innovative IT edited by Axel Uhl and Lars Alexander Gollenia by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Surrey, England : Gower Pub., c2014
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4038 DI GI.

173.
Designs, methods and practices for research of project management edited by Beverly Pasian by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Surrey, England : Gower, c2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.404072 DE SI.

174.
Risk management in banking Joel Bessis by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Sussex : Wiley, c2015
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 332.10681 BE RI, ...

175.
Risk management for Islamic banks : recent developments from Asia and the Middle East Imam Wahyudi ... [et al.] by Series: The Wiley finance series
Material type: Text Text
Publication details: Singapore : John Wiley & Sons, Inc., c2015
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 332.10681 WA RI.

176.
Project management for information professionals Margot Note by Series:
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam : Chandos Publishing, an imprint of Elsevier, c2016
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4038011 NO PR.

177.
Social media recruitment : how to successfully integrate social media into recruitment strategy Andy Headworth by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Philadelphia : Kogan Page, c2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.311102854678 HE SO.

178.
Armstrong's handbook of reward management practice : an evidence-based guide to improving performance through reward Michael Armstrong by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Kogan Page, c2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3125 AR AR.

179.
Reinventing financial regulation : a blueprint for overcoming systemic risk Avinash D. Persaud by
Material type: Text Text
Publication details: New York : Apress, c2015
Online resources:
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 332.1068 PE RE.

180.
Marketing analytics : a practical guide to real marketing science Mike Grigsby by Series: Marketing science series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Kogan Page, c2015
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.83 GR MA.

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