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	21.	Achieving organizational excellence : a quality management program for culturally diverse organizations Flevy Lasrado by Lasrado, Flevy Series: Management for professionals \| Management for professionals Material type: Text Publication details: Cham, Switzerland : Springer, c2018 Online resources: Ebook Availability: Items available for loan: University of Wollongong in Dubai (4)Call number: 658.4013 LA AC, ...
	22.	Performance prediction and analytics of fuzzy, reliability and queuing models : theory and applications / editd by Kusum Deep, Madhu Jain, Said Salhi by Deep, Kusum [Edited by] Jain, Madhu [Edited by] Salhi, Said [Edited by] Series: Asset analytics Material type: Text Publication details: Singapore : Springer, c2019 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 519.82 PE RF.
	23.	Design for six sigma Greg Brue, Robert G. Launsby by Brue, Greg Launsby, Robert G Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2003 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.562 BR DE.
	24.	Advances in system optimization and control : select proceedings of ICAEDC 2017 Edited by Sri Niwas Singh; Fushuan Wen; Monika Jain by Singh, Sri Niwas [Edited by] Wen, Fushuan [Edited by] Jain, Monika [Edited by] Series: Lecture Notes in Electrical Engineering ; 509 Material type: Text Publication details: Singapore : Springer, c2019 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 006.32 AD VA.
	25.	Affluenza : how overconsumption is killing us-- and how we can fight back John de Graaf, David Wann, Thomas H. Naylor by De Graaf, John Wann, David Naylor, Thomas H, 1936- Edition: 3rd ed. Material type: Text Publication details: San Francisco : Berett-Koehler Publication, Inc., c2014 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 306.30973 DE AF.
	26.	The Black belt memory jogger : a pocket guide for six sigma success Six Sigma Academy Publication details: Salem, NH : GOAL/QPC and Six Sigma Academy, c2002 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 BL AC.
	27.	Process redesign for health care using lean thinking : a guide for improving patient flow and the quality and safety of care David I. Ben-Tovim by Ben-Tovim, David I Material type: Text Publication details: Boca Raton : CRC Press, c2017 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 362.1068 BE PR.
	28.	Patient satisfaction : understanding and managing the experience of care / Irwin Press by Press, Irwin Series: Edition: 2nd ed. Material type: Text Publication details: Chicago, IL : Health Administration Press, c2006 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 362.1068 PR PA.
	29.	Patient safety and management : perspectives, principles and emerging issues Edited by Eugene Williams by Williams, Eugene [Edited by] Series: Public health in the 21st century Material type: Text Publication details: New York : Nova Science Publishers, Inc., c2017 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 610.289 PA TI.
	30.	Quality involvement flow : the systemic organization Domenico Lepore, Angela Montgomery, and Giovanni Siepe by Lepore, Domenico, 1959- Montgomery, Angela Siepe, Giovanni Material type: Text Publication details: Boca Raton, Fl. : CRS Press, c2017 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658 LE QU.
	31.	Quality health care : a guide to developing and using indicators / Robert C. Lloyd by Lloyd, Robert C Edition: 2nd ed. Material type: Text Publication details: Burlington, MA : Jones & Bartlett Learning, c2019 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 362.10685 LL QU.
	32.	Managing quality : an essential guide and resource gateway Edited by Barrie G. Dale, David Bamford, and Ton van der Wiele by Dale, Barrie G [Edited by] Bamford, David [Edited by] Wiele, Ton van der [Edited by] Edition: 6th ed. Material type: Text Publication details: West Sussex : Wiley, c2016 Online resources: Ebook Availability: Items available for loan: University of Wollongong in Dubai (4)Call number: 658.562 MA NA, ...
	33.	Managing for quality and performance James R. Evans, William M. Lindsay by Evans, James R, 1950- Lindsay, William M Edition: 10th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Ma : Cengage Learning, c2017 Other title: Managing for quality and performance excellence Availability: Items available for loan: University of Wollongong in Dubai (3)Call number: 658.562 EV MA, ...
	34.	Quality management in a lean health care environment Daniel Collins and Melissa Mannon by Collins, Daniel Mannon, Melissa Series: Healthcare management collection Material type: Text Publication details: New York : Business Expert Press, c2015 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 362.10685 CO QU.
	35.	Lean hospitals : improving quality, patient safety, and employee satisfaction Mark Graban ; foreword by John Toussaint by Graban, Mark Toussaint, John [Foreword by] Edition: 3rd ed. Material type: Text Publication details: Boca Raton : CRC Press, 2017 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 362.11068 GR LE.
	36.	The little book of hygge : Danish secrets to happy living Meik Wiking by Wiking, Meik Material type: Text Publication details: New York : HarperCollins Publishers, c2017 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 158.1 WI LI.
	37.	Management of systems J.K.Sharma, A. K. Gupta by Sharma, J.K Gupta, A. K Publication details: Delhi : Macmillan India Limited, 1997 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4038 SH MA.
	38.	The Toyota way to healthcare excellence : increase efficiency and improve quality with lean John Black with David Miller and Joni Sensel by Black, John R Miller, David, 1944 June 18- Sensel, Joni, 1962- Series: ACHE management series Edition: 2nd ed. Material type: Text Publication details: Chicago, IL : HAP/Health Administration Press, 2016 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 362.1068 BL TO.
	39.	Waters of Brazil : strategic analysis / Carlos Eduardo De Mattos Bicudo, Jose Galizia Tundisi, Marcos Cortesô Barnsley Scheuenstuhl, editors. by Bicudo, Carlos Eduardo De Mattos [Edited by] Tundisi, Jose Galizia [Edited by] Scheuenstuhl, Marcos Cortesô Barnsley [Edited by] Material type: Text Publication details: Sau Paolo, Bazil : Springer, 2017 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 333.9100981 WA TE.
	40.	In search of academic quality Catherine Paradeise and Jean-Claude Thoenig by Paradeise, Catherine Thoenig, Jean-Claude, 1940- Material type: Text Publication details: London : Palgrave macmillan, c2015 Online resources: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 378.001 PA SE.

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