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	1.	Implementing Six Sigma and lean : a practical guide to tools and techniques / Ron Basu by Basu, Ron Basu, Ron Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam : Elsevier Butterworth-Heinemann, c2009 Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.4013 BA IM, ...
	2.	Quality makes money / Pat Townsend and Joan Gebhardt. by Townsend, Patrick L Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee : American Society for Quality, Quality Press, 2005, c2006 Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 TO QU.
	3.	Assessing for excellence : a practical guide for successfully developing, executing and reviewing a self -assessment strategy for your organisation. by The European Foundation for Quality Management British Quality Foundation Material type: Text; Format: regular print Publication details: Brussels : [London : EFQM, British Quality Foundation], 2003 Other title: EFQM : assessing for excellence : a practical guide for successfully developing, executing and reviewing a self -assessment strategy for your organisation Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.568 AS SE, ...

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