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1.
Telephone customer service [videorecording] : basic and advanced CSR skills.
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions, LLC.,
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 651.73 TE LE.

2.
How to say it [videorecording].
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions, LLC.,
Availability: Not available: University of Wollongong in Dubai: Checked out (1).

3.
The innovation engine [[videorecording] :] / Tina Seelig. by Series:
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions, LLC., c2012
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4012 SE IN.

4.
Strategy for transformational change [videorecording] / Brad Smith. by Series:
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions, LLC., c2012
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658 SM ST.

5.
Emotion vs. analytics [videorecording] : decision making and the biased brain / Baba Shiv. by Series:
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions, LLC.,
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 158.7 SH EM.

6.
Customer-centric innovation [videorecording] / Lara Lee. by Series:
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions, LLC., c2012
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658 LE CU.

7.
The Values-Based Leader [videorecording] / Harry Kraemer. by Series:
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions LLC, 2011
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 158.7 KR VA.

8.
Good boss, bad boss [videorecording] : how to master the art of Leadership / Robert Sutton. by Series:
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions LLC, 2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4092 SU GO.

9.
The inspiring leader [videorecording] / Jack Zenger. by Series:
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions LLC, 2009
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4092 ZE IN.

10.
Getting from little bets to big breakthroughs [videorecording] / Peter Sims. by Series:
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions LLC, 2011
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.155 SI GE.

11.
Sustainability matters [videorecording] : business strategies for environmental leadership / William Barnett. by Series:
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions LLC, 2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.408 BA SU.

12.
Power [videorecording] : how to get it, use it, and keep it / Jeffrey Pfeffer. by Series:
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions LLC, 2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 650.1 PF PO.

13.
Negotiation [videorecording] : myths, misperceptions and damned lies / Margaret Neale. by Series:
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions LLC, 2010
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4052 NE NE.

14.
Dealing with the irate customer [videorecording].
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions, LLC., 2009
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 651.73 DE AL.

15.
The power of positive discipline [videorecording] / Steve Kantola; Janet Conley; Tim Armstrong; Kevin Paul; Kantola Productions.
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, Calif. : Kantola Productions LLC,
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3 PO WE.

16.
When the phone rings [videorecording] : telephone skills for better service.
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA : Kantola Productions, LLC.,
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 651.73 WH EN.

17.
Harassment and diversity [kit] : respecting differences : employee version.
Material type: Kit Kit; Format: regular print
Publication details: Mill Valley, CA, Kantola Productions LLC, 2007
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.473 HA RA.

18.
Sexual harassment [kit] : a commonsense approach : employee version.
Material type: Kit Kit; Format: regular print
Publication details: Mill Valley, CA. : Kantola Productions LLC., 2006
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3145 SE XU.

19.
Managing people [videorecording] : key skills for great managers.
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA, Kantola Productions LLC ; 2006
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.3 MA NA.

20.
The essentials of great service [videorecording].
Material type: Film Film; Type of visual material: videorecording
Publication details: Mill Valley, CA. : Kantola Productions LLC.,
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.812 ES SE.

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