Quality management in a lean health care environment Daniel Collins and Melissa Mannon
Material type: TextSeries: Healthcare management collectionPublication details: New York : Business Expert Press, c2015.Description: xv, 111 p. : ill. ; 23 cmISBN:- 9781606499788
- 362.10685 CO QU
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
REGULAR | University of Wollongong in Dubai Main Collection | 362.10685 CO QU (Browse shelf(Opens below)) | Available | T0058580 |
Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality.
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