First, break all the rules : what the world's greatest managers do differently Foreword by Jim Harter

"[This book] was first written by former Gallup associates Curt Coffman and Marcus Buckingham.... While the original material remains essentially unchanged with this re-release of [the book], readers will have access to the products Gallup created to help managers and leaders turn employees' talents into great performance. Along with updated Gallup meta-analytic research on the linkage of employee engagement and organizational outcomes, readers get an access code to complete the Clifton StrengthsFinder 2.0 assessment... [and] an access code to set up and administer one Q¹² employee engagement survey"--Page 1.
Presents "vital performance and career lesson for managers at every level -- and best of all, shows you how to apply them to your own situation. Included with this re-release... updated meta-analytic research and access [codes] to the Clifton StrengthsFinder assessment, which reveals people's top themes of talent, and to Gallup's Q12 employee engagement survey..."--Page 4 of dust jacket.

Other Titles: What the world's greatest managers do differently

Different styles, different backgrounds... yet great managers share one common trait: they don’t hesitate to break virtually every rule held sacred by conventional wisdom. And, yes, they even play favorites. In this revision of the longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers. You'll learn how the best managers select an employee for talent rather than for skills or experience; set expectations; build on each person's unique strengths rather than trying to fix his or her weaknesses; and get the best performance out of their teams.