Information systems management / Seema Shokeen, Pooja Singh, Suman Mann

This book majorly focuses on the management of the information systems and also analyses the relationship among the people, information, information systems and the business houses. The key elements of the book comprises the roles, risks, challenges and the impact of information systems on the decision-making process of the managers. It also discusses the contemporary applications of the information systems, enterprise planning, customer relationship management, supply chain management and other related topics. It also deals with the interpersonal relationship of customers, managers, partners and suppliers. It discusses the extensive use of knowledge management system for the efficient management of the organizational resources. Salient Features Role of information in organizations with a wider understanding of information systems as an integral component of business management. Information systems (IS) in modern businesses, their roles in supporting operations, managerial functions and competitive needs, challenges from the proliferation of IS and the strategic prospects. Technical issues related to IS infrastructure, hardware, software, and organization of data resources with an emphasis on managerial issues related to the development, effective deployment, management and strategic business uses of IS resources. Management skills to analyze and design information systems, and the impact of technology on organizations.