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Employees and employers in service organizations : emerging challenges and opportunities Edited by Arvind K. Birdie

Contributor(s): Material type: TextTextPublication details: Oakville : Apple Academic Press, 2016.Description: xviii, 373 p. : ill. ; 24 cmISBN:
  • 9781771884730
Subject(s): DDC classification:
  • 658.3 EM PL
Summary: With increasing globalization and fast-paced technological advances in business today, service organizations must respond to the changing business dynamic between employers and employees. The service industry has metamorphosed into a revolution not only in the United States but also in other developed and developing countries. Highly industrialized countries have become ‘service economies’, at least when measured in terms of share of the workforce employed in service industries. This new book provides the in-depth exploration of recent concepts and trends in business management in the service industries.
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Holdings
Item type Current library Call number Status Date due Barcode
REGULAR University of Wollongong in Dubai Main Collection 658.3 EM PL (Browse shelf(Opens below)) Available T0055260

Notes: Includes bibliographical references and index.

With increasing globalization and fast-paced technological advances in business today, service organizations must respond to the changing business dynamic between employers and employees. The service industry has metamorphosed into a revolution not only in the United States but also in other developed and developing countries. Highly industrialized countries have become ‘service economies’, at least when measured in terms of share of the workforce employed in service industries. This new book provides the in-depth exploration of recent concepts and trends in business management in the service industries.

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