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Powerful phrases for dealing with difficult people : over 325 ready-to-use words and phrases for working with challenging personalities / Renee Evenson.

By: Material type: TextTextPublication details: New York : AMACOM, c2014.Description: ix, 225 p. ; 23 cmISBN:
  • 9780814432983
Subject(s): DDC classification:
  • 650.1/3/01/4
Online resources: Summary: A guide to resolving conflict with one's boss or coworkers and building positive and productive relationships in the workplace.Summary: There's no escaping problematic personalities. Learn to build positive, productive relationships with everyone in your workplace. This trouble-shooting guide is organized for quick look up, helping you identify situations that push your emotional buttons, and offering tools for defusing potentially explosive situations.
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Item type Current library Call number Status Date due Barcode
REGULAR University of Wollongong in Dubai Main Collection 650.13014 EV PO (Browse shelf(Opens below)) Available T0027070

A guide to resolving conflict with one's boss or coworkers and building positive and productive relationships in the workplace.

There's no escaping problematic personalities. Learn to build positive, productive relationships with everyone in your workplace. This trouble-shooting guide is organized for quick look up, helping you identify situations that push your emotional buttons, and offering tools for defusing potentially explosive situations.

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