Happiness matters : [videorecording] creating a culture for business to thrive Tony Hsieh
Material type: FilmSeries: Publication details: Mill Valley, CA : Kantola Productions, 2011.Description: 1 x DVD 63 minsSubject(s): Summary: "Can you build a business model around happiness? If you can deliver happiness to customers through exceptional customer service, from engaged employees who are inspired by a vision of higher purpose, the answer is yes. In this high-spirited talk, Tony Hsieh shares how Zappos fosters its unique culture, starting with hiring and retaining employees based on their commitment to its core values.Item type | Current library | Call number | Status | Date due | Barcode | |
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DVD | University of Wollongong in Dubai Main Collection | 158.4 HS HA (Browse shelf(Opens below)) | Available | T0035415 |
"Can you build a business model around happiness? If you can deliver happiness to customers through exceptional customer service, from engaged employees who are inspired by a vision of higher purpose, the answer is yes. In this high-spirited talk, Tony Hsieh shares how Zappos fosters its unique culture, starting with hiring and retaining employees based on their commitment to its core values.
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