Managing quality Desmond Bell, Philip McBride and George Wilson
Material type:
TextPublication details: London : Taylor & Francis c2016.Description: xvi, 235 p. ; 24 cmISBN: - 9781138155947
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658.4013 BE MA (Browse shelf(Opens below)) | Available | T0055110 |
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
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