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1.
Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009
Availability: Items available for loan: University of Wollongong in Dubai (2)Call number: 658.4013 SU QU, ...

2.
Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2005
Availability: Items available for loan: University of Wollongong in Dubai (1)Call number: 658.4013 SU QU.

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