Stein, Donna Baier.

The new marketing conversation : creating and strengthening relationships between buyers and sellers / Donna Baier Stein, Alexandra MacAaron. - Mason, Ohio : Thomson, c2005. - xii, 271 p. : ill ; 24 cm.

Includes index.

The new marketing conversation -- The role of research and testing in your marketing conversation -- Developing a winning communications strategy -- Direct mail -- Telemarketing -- Radio -- Television -- Newsletters -- E-mail -- The web -- Wireless -- Putting it together : integrating media for maximum results -- Action plan for building your new marketing conversation.

0324200579

2005274028


Customer relations.
Business communication.
Relationship marketing.
Marketing.

HF5415.5 / .S736 2005

658.8/12

Powered by Koha