Bowden, Mark, 1970-

Winning body language for sales professionals : control the conversation and connect with your customer--without saying a word / Mark Bowden ; with Andrew Ford. - New York : McGraw-Hill, c2013. - xxiv, 276 p. : ill. ; 23 cm.

Includs bibliographical references (p. 261-264) and index.

Primary impressions -- Winning trust with a wave of your hand -- Types and territory -- A tribal bazaar -- Realizing relationships in sales -- Opening and closing acts -- The complex sale -- C-suite selling -- Fire and ice -- Sales intelligence -- Coaching a racehorse.

9780071793001

2012027292


Selling--Psychological aspects.
Body language.

HF5438.8.P75 / B69 2013

658.8501/9

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