Horton, Simon
The leader's guide to negotiation : how to use soft skills to get hard results Simon Horton - Harlow, England : London : Pearson Education, c2016. - xi, 283 p. : ill. ; 22 cm.
INTRODUCTION CHAPTER 1: NEGOTIATION FUNDAMENTALS CHAPTER 2: THE STRONG WIN-WIN PRINCIPLES CHAPTER 3: PREPARE! 3.1 YOUR WIN 3.2 THEIR WIN 3.3 MULTI-PARTY NEGOTIATIONS 3.4 PREPARING YOURSELF CHAPTER 4: DEVELOP YOUR PLAN CHAPTER 5: ESTABLISH HIGH CREDIBILITY AND HIGH RAPPORT 5.1 RAPPORT 5.2 CREDIBILITY 5.3 RAPPORT VS CREDIBILITY 5.4 INCREASING YOUR POWER CHAPTER 6: MOVE THEM TO WIN-WIN 6.1 TURN THEM INTO A SWORN-IN WIN-WIN FANATIC 6.2 CHANNEL THEIR SELF-INTEREST 6.3 DEALING WITH DIFFICULT PEOPLE CHAPTER 7: SOLVE THE PROBLEM 7.1 PROBLEM-SOLVING 7.2 COMMUNICATION 7.3 DEADLOCK 7.4 CONCESSIONS 7.5 DEALING WITH DIRTY TRICKS CHAPTER 8: TRUST BUT VERIFY 8.1 SEEK TO TRUST 8.2 HOW TO TELL IF YOU CAN TRUST THEM 8.3 INCREASE THEIR TRUSTWORTHINESS 8.4 WHAT TO DO IF YOU REALLY CAN NOT TRUST THEM AT ALL AFTERWORD Further reading
9781292112800
2016000804
Negotiation in business
Negotiation
Leadership
HD58.6 / .H675 2016
658.4/052
The leader's guide to negotiation : how to use soft skills to get hard results Simon Horton - Harlow, England : London : Pearson Education, c2016. - xi, 283 p. : ill. ; 22 cm.
INTRODUCTION CHAPTER 1: NEGOTIATION FUNDAMENTALS CHAPTER 2: THE STRONG WIN-WIN PRINCIPLES CHAPTER 3: PREPARE! 3.1 YOUR WIN 3.2 THEIR WIN 3.3 MULTI-PARTY NEGOTIATIONS 3.4 PREPARING YOURSELF CHAPTER 4: DEVELOP YOUR PLAN CHAPTER 5: ESTABLISH HIGH CREDIBILITY AND HIGH RAPPORT 5.1 RAPPORT 5.2 CREDIBILITY 5.3 RAPPORT VS CREDIBILITY 5.4 INCREASING YOUR POWER CHAPTER 6: MOVE THEM TO WIN-WIN 6.1 TURN THEM INTO A SWORN-IN WIN-WIN FANATIC 6.2 CHANNEL THEIR SELF-INTEREST 6.3 DEALING WITH DIFFICULT PEOPLE CHAPTER 7: SOLVE THE PROBLEM 7.1 PROBLEM-SOLVING 7.2 COMMUNICATION 7.3 DEADLOCK 7.4 CONCESSIONS 7.5 DEALING WITH DIRTY TRICKS CHAPTER 8: TRUST BUT VERIFY 8.1 SEEK TO TRUST 8.2 HOW TO TELL IF YOU CAN TRUST THEM 8.3 INCREASE THEIR TRUSTWORTHINESS 8.4 WHAT TO DO IF YOU REALLY CAN NOT TRUST THEM AT ALL AFTERWORD Further reading
9781292112800
2016000804
Negotiation in business
Negotiation
Leadership
HD58.6 / .H675 2016
658.4/052