TBS952 : Episodes 7 - 12.
TBS952 : Episodes 7 - 12.
Implementing Quality Services
- Wollongong, Australia : University of Wollongong, [2001].
- [ ] p.
Episode 7: ISO 9000's role in TQM. Episode 8: Quality systems and their role in TQM. Episode 9: Continuous improvement -- KAIZEN. Epsiode 10 & 11: The basic seven tools of TQM - Part 1 & Part 2. Episode 12: The new seven tools of TQM - Part 1.
Quality control.
Quality management.
Episode 7: ISO 9000's role in TQM. Episode 8: Quality systems and their role in TQM. Episode 9: Continuous improvement -- KAIZEN. Epsiode 10 & 11: The basic seven tools of TQM - Part 1 & Part 2. Episode 12: The new seven tools of TQM - Part 1.
Quality control.
Quality management.