TBS952 : Episodes 7 - 12.

Material type: FilmFilmPublication details: Wollongong, Australia : University of Wollongong, [2001].Description: [ ] pOther title:
  • Implementing Quality Services
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Contents:
Episode 7: ISO 9000's role in TQM. Episode 8: Quality systems and their role in TQM. Episode 9: Continuous improvement -- KAIZEN. Epsiode 10 & 11: The basic seven tools of TQM - Part 1 & Part 2. Episode 12: The new seven tools of TQM - Part 1.
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Episode 7: ISO 9000's role in TQM. Episode 8: Quality systems and their role in TQM. Episode 9: Continuous improvement -- KAIZEN. Epsiode 10 & 11: The basic seven tools of TQM - Part 1 & Part 2. Episode 12: The new seven tools of TQM - Part 1.

TBS952

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