Service management : (Record no. 12646)

INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9780071263467
DEWEY DECIMAL CLASSIFICATION NUMBER
Call number	.
MAIN ENTRY--PERSONAL NAME
Authors	Fitzsimmons, James A.
TITLE STATEMENT
Title	Service management :
Subtitle	operations, strategy, information technology /
Statement of responsibility, etc	James A. Fitzsimmons, Mona J. Fitzsimmons.
EDITION STATEMENT
Edition	6th int. ed.
PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication	New York, NY :
Publisher	McGraw-Hill/Irwin,
Date	c2008.
PHYSICAL DESCRIPTION
Size	26 cm.
Extent	xvii, 537 p. :
Other Details	ill., +1 CD-ROM ;.
GENERAL NOTE
General note	Includes index. +1 CD-ROM.
STUDY PROGRAM
Program name	TBS953
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Heading	Service industries
General	Management.
ADDED ENTRY
Name	Fitzsimmons, Mona J.
ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier	https://uowd.box.com/s/fhyukr7nyo7r3mp5k7hn00la3ey2lzxr
Public note	Location Map
MAIN ENTRY--PERSONAL NAME
--	29972
SUBJECT ADDED ENTRY--TOPICAL TERM
--	19062
ADDED ENTRY
--	29973

Holdings
Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Permanent location	Current location	Shelving location	Date acquired	Source of acquisition	Total Checkouts	Full call number	Barcode	Date last seen	Date last borrowed	Cost, replacement price	Price effective from	Koha item type
				University of Wollongong in Dubai	University of Wollongong in Dubai	Main Collection	2008-06-26	ABE	1	658 FI SE	T0033552	2017-02-21	2017-02-19	27.83	2017-01-26	3 DAY LOAN
				University of Wollongong in Dubai	University of Wollongong in Dubai	Main Collection	2008-09-08	UOWD		658 FI SE	T0034151	2017-01-26		0.00	2017-01-26	3 DAY LOAN

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