| 000 -LEADER |
|---|
| fixed length control field |
00924cam a22002894a 4500 |
| FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
020715s2003 enka b 001 0 eng |
| LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2002029302 |
| INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0273676016 |
| INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780273676010 |
| SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)ocm50205692 |
| SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)50205692 |
| CATALOGING SOURCE |
|---|
| Original cataloging agency |
DLC |
| Transcribing agency |
DLC |
| Modifying agency |
C#P |
| -- |
BAKER |
| -- |
NLGGC |
| -- |
YDXCP |
| -- |
DLC |
| LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| Language code of original and/or intermediate translations of text |
ger |
| AUTHENTICATION CODE |
|---|
| Authentication code |
pcc |
| LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5415.5 |
| Item number |
.B795413 2003 |
| DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20170126093212.0 |
| CONTROL NUMBER |
|---|
| control field |
19087 |
| CONTROL NUMBER IDENTIFIER |
|---|
| control field |
UOWD |
| MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Bruhn, Manfred. |
| UNIFORM TITLE |
|---|
| Uniform title |
Relationship marketing. |
| Language of a work |
English |
| TITLE STATEMENT |
|---|
| Title |
Relationship marketing : |
| Remainder of title |
management of customer relationships / |
| Statement of responsibility, etc |
Manfred Bruhn. |
| PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Harlow, England ; |
| -- |
New York : |
| Name of publisher, distributor, etc |
Pearson Education/Financial Times, |
| Date of publication, distribution, etc |
2003. |
| PHYSICAL DESCRIPTION |
|---|
| Extent |
xxi, 289 p. : |
| Other physical details |
ill ; |
| Dimensions |
25 cm. |
| BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references (p. 267-283) and index. |
| SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer relations |
| General subdivision |
Management. |
| ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
REGULAR |