| 000 -LEADER |
|---|
| fixed length control field |
00866pam a22002774a 4500 |
| FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
040810s2005 njua b 001 0 eng |
| LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2004057256 |
| INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0131419293 |
| CATALOGING SOURCE |
|---|
| Original cataloging agency |
DLC |
| Transcribing agency |
DLC |
| Modifying agency |
DLC |
| AUTHENTICATION CODE |
|---|
| Authentication code |
pcc |
| LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5415.527 |
| Item number |
.R87 2005 |
| DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.8/12 |
| Edition number |
22 |
| SYSTEM CONTROL NUMBER |
|---|
| System control number |
13682303 |
| DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20170126093253.0 |
| CONTROL NUMBER |
|---|
| control field |
19578 |
| CONTROL NUMBER IDENTIFIER |
|---|
| control field |
UOWD |
| MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Rust, Roland T. |
| TITLE STATEMENT |
|---|
| Title |
Customer equity management / |
| Statement of responsibility, etc |
Roland T. Rust, Katherine N. Lemon, Das Narayandas. |
| PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Upper Saddle River, N.J. : |
| Name of publisher, distributor, etc |
Pearson/Prentice Hall, |
| Date of publication, distribution, etc |
c2005. |
| PHYSICAL DESCRIPTION |
|---|
| Extent |
xxii, 551 p. : |
| Other physical details |
ill ; |
| Dimensions |
24 cm. + |
| Accompanying material |
1 CD-Rom (4 3/4 in.). |
| BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references and index. |
| SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer equity |
| General subdivision |
Management. |
| ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Lemon, Katherine N., |
| Fuller form of name |
(Katherine Newell) |
| ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Narayandas, Das. |
| ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
REGULAR |