Service management : (Record no. 2737)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00948cam a22002894a 4500 |
| FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 040701s2006 maua b 001 0 eng |
| LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2004055202 |
| INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0072982306 (alk. paper) |
| CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | DLC |
| AUTHENTICATION CODE | |
| Authentication code | pcc |
| LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD9980.5 |
| Item number | .F549 2006 |
| DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658 |
| Edition number | 22 |
| DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170126093348.0 |
| CONTROL NUMBER | |
| control field | 20245 |
| CONTROL NUMBER IDENTIFIER | |
| control field | UOWD |
| MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, James A. |
| TITLE STATEMENT | |
| Title | Service management : |
| Remainder of title | operations, strategy, and information technology / |
| Statement of responsibility, etc | James A. Fitzsimmons, Mona J. Fitzsimmons. |
| EDITION STATEMENT | |
| Edition statement | 5th ed. |
| PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Boston : |
| Name of publisher, distributor, etc | McGraw-Hill/Irwin, |
| Date of publication, distribution, etc | 2006. |
| PHYSICAL DESCRIPTION | |
| Extent | xiv, 605 p. : |
| Other physical details | ill ; |
| Dimensions | 27 cm. + |
| Accompanying material | 1 CD-ROM (4 3/4 in.) |
| BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and indexes. |
| STUDY PROGRAM INFORMATION NOTE | |
| Program name | MSc Logistics |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Service industries |
| General subdivision | Management. |
| ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, Mona J. |
| SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Irwin/McGraw-Hill series in operations and decision sciences. |
| ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | REGULAR |
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