1-800-worlds : (Record no. 36536)
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| LIBRARY OF CONGRESS CONTROL NUMBER | |
|---|---|
| LC control number | 2017350165 |
| INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780199476053 |
| DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Call number | 658.8120954 KR ON |
| MAIN ENTRY--PERSONAL NAME | |
| Authors | Krishnamurthy, Mathangi |
| TITLE STATEMENT | |
| Title | 1-800-worlds : |
| Subtitle | the making of the Indian call centre economy |
| Statement of responsibility, etc | Mathangi Krishnamurthy |
| VARYING FORM OF TITLE | |
| Title proper/short title | One-eight hundred worlds |
| VARYING FORM OF TITLE | |
| Title proper/short title | One eight hundred worlds |
| PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Delhi, India : |
| Publisher | Oxford University Press, |
| Date | c2018. |
| PHYSICAL DESCRIPTION | |
| Extent | xv, 233 p. : |
| Other Details | ill. ; |
| Size | 23 cm |
| SUMMARY | |
| Summary | 1-800-Worlds chronicles the labour practices, life-worlds, and media atmospheres of Indian call centre workers, and locates them within the socio-political context of the new Indian middle classes. Through a thick description of the nightly and daily routines of transnational Indian call centre workers, it reads the call centre world as a set of indicators to understand changing forms of urban Indian middle-classness. Based on twenty-one months of ethnographic research in Pune, a prominent university town, this book investigates how young men and women between the ages of 18 and 25 became the ideal worker population for the call centre industries. Replete with stories of subjects who work through the night, sleep during the day, and listen to foreign voices in accented tongues over transnational telephone connections, it is rooted in the simultaneous spectrality and bodily intelligibility of call centre lives. |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Call centers |
| General | Employees |
| Geographic | India |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Call centers |
| General | Economic aspects |
| Geographic | India |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Customer services |
| Geographic | India |
| MAIN ENTRY--PERSONAL NAME | |
| -- | 31385 |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| -- | 31386 |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| -- | 31387 |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| -- | 31388 |
| Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Source of acquisition | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| University of Wollongong in Dubai | University of Wollongong in Dubai | Main Collection | 2020-01-13 | MERIC | 658.8120954 KR ON | T0063188 | 2019-10-07 | 2019-10-07 | REGULAR | Jan2020 |