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Impact of socio-political context upon the efficacy of customer service training : a United Arab Emirates case study /

By: Jones, Stephanie
Title By: Singleton, Michael | Awamleh, Raed
Material type: BookSeries: Working paper series : Human Resource Management 7/2004: April. Publisher: Dubai : Research Unit, University of Wollongong in Dubai, 2004.Description: 20 p. : ill. ; 30 cm.Subject(s): Customer services -- Training -- United Arab Emirates | Intellectual contribution of UOWD academics
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