Conflict management : a practical guide /
By: Condliffe, Peter F.J
Material type:
BookPublisher: Chatswood, N.S.W. : LexisNexis Butterworths, c2008.Edition: 3rd ed.Description: xix, 412 p. : ill ; 24 cm.ISBN: 9780409324716Subject(s): Conflict management | Interpersonal relations | Interpersonal conflictDDC classification: 303.69 CO CO Online resources: Location Map
Summary:
"Understanding conflict; responding to conflict; communication; complaints management and verbal jujitsu; the rise of ADR; collaborative conflict management; the principled approach; negotiation; mediation."--Provided by publisher.
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 303.69 CO CO (Browse shelf) | Available | T0033301 |
Total holds: 0
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| 303.69 AU CO Conflict mediation across cultures : | 303.69 AU CO Conflict mediation across cultures : | 303.69 CO CO Conflict management : | 303.69 CO CO Conflict management : | 303.69 CO CO Conflict management : | 303.69 CO NF Conflict management and intercultural communication : | 303.69 HA ND The mediation handbook : |
Previous ed.: 2002. Includes bibliographical references and index.
"Understanding conflict; responding to conflict; communication; complaints management and verbal jujitsu; the rise of ADR; collaborative conflict management; the principled approach; negotiation; mediation."--Provided by publisher.