Service management : operations, strategy, information technology /
By: Fitzsimmons, James A
Title By: Fitzsimmons, Mona J
Material type:
BookPublisher: New York, NY : McGraw-Hill/Irwin, c2011.Edition: 7th ed.Description: 26 cm. xviii, 541 p. : ill.ISBN: 9780071289276Program: TBS953Subject(s): Service industries -- ManagementDDC classification: . Online resources: Location Map
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| 3 DAY LOAN | University of Wollongong in Dubai Main Collection | 658 FI SE (Browse shelf) | Available | T0043457 | ||
| REGULAR | University of Wollongong in Dubai Main Collection | 658 FI SE (Browse shelf) | Available | T0040013 |
Total holds: 0
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| 658 FI SE Service management : | 658 FI SE Service management : | 658 FI SE Service management : | 658 FI SE Service management : | 658 FI SE Service management : | 658 FI SE Service management : | 658 FI SE Service management : |
Includes bibliographical references and index.
TBS953