Getting results : instant manager skills for success /
By: Walmsley, Bernice
Material type:
BookPublisher: London : Hodder Education, c2009.Description: xvii, 238 p. : ill ; 20 cm.ISBN: 9780340947357Other title: Instant manager skills for success : getting results.Subject(s): Management | Success in businessDDC classification: . Online resources: Location Map
Summary:
Providing a practical introduction to the subject, this guide walks readers through the process of managing a project or multiple projects. Aspiring managers will also learn the basics of marketing for non-specialists, how to solve service problems, and the essentials of managing and improving customer service. Other areas covered include understanding your market, putting customers first, and improving overall performance.
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658 WA GE (Browse shelf) | Available | T0041071 |
Total holds: 0
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| 658 WA CO Contemporary management / | 658 WA DE The Deming management method / | 658 WA DE The Deming management method / | 658 WA GE Getting results : | 658 WE MA Management : | 658 WI MA Management : | 658 WI MA Management / |
Includes bibliographical references and index.
Providing a practical introduction to the subject, this guide walks readers through the process of managing a project or multiple projects. Aspiring managers will also learn the basics of marketing for non-specialists, how to solve service problems, and the essentials of managing and improving customer service. Other areas covered include understanding your market, putting customers first, and improving overall performance.