Branded customer service : the new competitive edge /

Material type:

BookPublisher: San Francisco, CA : Berrett-Koehler, c2004.Edition: 1st ed.Description: xii, 259 p. : ill ; 24 cm.ISBN: 1576752984Subject(s): Customer services | Business names | Brand name productsDDC classification: 658.8/12

Tags from this library: No tags from this library for this title. Log in to add tags.

Item type	Home library	Call number	Status	Date due	Barcode	Item holds
REGULAR	University of Wollongong in Dubai Main Collection	658.812 BA BR (Browse shelf)	Available		T0024990

Total holds: 0

Previous						No cover image available	No cover image available	Next
Previous	658.8101 WE ST Strategic marketing : creating competitive advantage /	658.8101 WE ST Strategic marketing : creating competitive advantage /	658.812 AN CU Customer relationship management : the bottom line to optimizing your ROI /	658.812 BA BR Branded customer service : the new competitive edge /	658.812 BA BR Branded customer service : the new competitive edge /	658.812 BA CU Customer relationship management : are companies getting divorced from reality? - a literature review /	658.812 BA CU Customer relationship equity : insurance in an uncertain environment /	Next

Includes bibliographical references (p. 243-2445) and index.

UOWD Library