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Service management : strategy and leadership in the service business / Richard Normann.
Material type:
TextPublication details: Chichester : Wiley, 2000.Edition: 3rd edDescription: 208 p ; 23 cmISBN: - 9780471494393
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658.4012 NO SE (Browse shelf(Opens below)) | Available | T0026574 | ||
| REGULAR | University of Wollongong in Dubai Main Collection | 658.4012 NO SE (Browse shelf(Opens below)) | Available | T0026575 |
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| 658.4012 MO PR Principles of strategic management | 658.4012 MO WR Writers on strategy and strategic management : | 658.4012 NA WE The well-timed strategy : | 658.4012 NO SE Service management : | 658.4012 NO SE Service management : | 658.4012 OL MA Making scorecards actionable : | 658.4012 OP ER Operations, strategy, and technology : |
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