Service management : strategy and leadership in the service business /

Material type:

BookPublisher: Chichester : Wiley, 2000.Edition: 3rd ed.Description: 208 p ; 23 cm.ISBN: 9780471494393Program: MARK938Subject(s): Service industries -- Management | Strategic planning

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Item type	Home library	Call number	Status	Date due	Barcode	Item holds
REGULAR	University of Wollongong in Dubai Main Collection	658.4012 NO SE (Browse shelf)	Available		T0026574
REGULAR	University of Wollongong in Dubai Main Collection	658.4012 NO SE (Browse shelf)	Available		T0026575

Total holds: 0

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Previous	658.4012 MU BI Billion dollar lessons what you can learn from business failures.	658.4012 NA WE The well-timed strategy : managing the business cycle for competitive advantage /	658.4012 NO SE Service management : strategy and leadership in the service business /	658.4012 NO SE Service management : strategy and leadership in the service business /	658.4012 OL MA Making scorecards actionable : balancing strategy and control /	658.4012 OP ER Operations, strategy, and technology : pursuing the competitive edge /	658.4012 OP ER Operations, strategy, and technology : pursuing the competitive edge /	Next

MARK938

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