The DNA of customer experience : how emotions drive value /
By: Shaw, Colin
Material type:![](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
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REGULAR | University of Wollongong in Dubai Main Collection | 658.812 SH DN (Browse shelf) | Checked out | 10/07/2021 | T0042039 |
Total holds: 0
, Shelving location: Main Collection Close shelf browser
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658.812 SE RV This is service design doing : | 658.812 SE RV Serving customers - helping people | 658.812 SH BU Building customer-brand relationships / | 658.812 SH DN The DNA of customer experience : how emotions drive value / | 658.812 ST AK Stakeholder management | 658.812 ST BT B2B data-driven marketing : | 658.812 ST CO Complaint management : the heart of CRM / |
Includes bibliographical references and index.