The now revolution : 7 shifts to make your business faster, smarter, and more social /
By: Baer, Jay
Title By: Naslund, Amber
Material type:![](/opac-tmpl/lib/famfamfam/BK.png)
Summary:
Examines the demands on customer service in the twenty-first century, sharing a seven-part plan to utilize social media to improve customer relations and response-time efficiency, and discussing the woes of relying on overgrown business processes, the benefits of utilizing internal teams, and ways to plan for, find, and manage issues and challenges in "real-time."
Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
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REGULAR | University of Wollongong in Dubai Main Collection | 658.406 BA NO (Browse shelf) | Available | T0043776 |
Total holds: 0
, Shelving location: Main Collection Close shelf browser
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658.406 AP ST Startup, scaleup, screwup : | 658.406 AR NE Next is now : | 658.406 AU DI Discontinuous innovation : learning to manage the unexpected | 658.406 BA NO The now revolution : 7 shifts to make your business faster, smarter, and more social / | 658.406 BE CH Choosing to change : | 658.406 BE OR Organizational change for corporate sustainability / | 658.406 BE ST Strategic organizational change : a practitioners guide for managers and consultants / |
Examines the demands on customer service in the twenty-first century, sharing a seven-part plan to utilize social media to improve customer relations and response-time efficiency, and discussing the woes of relying on overgrown business processes, the benefits of utilizing internal teams, and ways to plan for, find, and manage issues and challenges in "real-time."
Includes index.
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