Customer service : skills for success /
By: Lucas, Robert W
Material type:
BookPublisher: New York : McGraw-Hill, c2012.Edition: 5th ed.Description: xix, 394 p. : ill. ; 26 cm.ISBN: 9780071315920; 0073397113 (pbk. : alk. paper)Subject(s): Customer servicesDDC classification: 658.8/12
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658.812 LU CU (Browse shelf) | Available | T0044000 |
Total holds: 0
, Shelving location: Main Collection Close shelf browser
Includes bibliographical references and index.