May I help you? : great customer service for small business /

Material type:

BookPublisher: St. Leonards, N.S.W. : Allen & Unwin, 2003.Description: xiii, 138 p ; 21 cm.ISBN: 1865088587 (pbk.)Subject(s): Customer relations | Small business -- Management | Small business -- Customer services

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Item type	Home library	Call number	Status	Date due	Barcode	Item holds
REGULAR	University of Wollongong in Dubai Main Collection	658.812 ME MA (Browse shelf)	Available		T0027413

Total holds: 0

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Previous	658.812 MA BU Building a customer service culture : the seven ServiceElements of customer success /	658.812 MA WI Win the customer : 70 simple rules for sensational service	658.812 MC CR Crafting the customer experience for people not like you : how to delight and engage the customers your competitors don't understand /	658.812 ME MA May I help you? : great customer service for small business /	658.812 ME SU Successful service operations management /	658.812 MI HU Hug your customers : the proven way to personalize sales and achieve astounding results /	658.812 NE WS New service development : creating memorable experiences	Next

Includes index.

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