IT tools for the business when the business is IT : selecting and implementing IT service management tools /

Material type:

BookPublisher: Norwich : TSO, 2011.Description: 446 p. : ill. ; 24 cm.ISBN: 9780117069039Subject(s): Information technology -- Management | Support services (Management) | Computer service industry -- ManagementDDC classification: 658.4038

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Item type	Home library	Call number	Status	Date due	Barcode	Item holds
REGULAR	University of Wollongong in Dubai Main Collection	658.4038 FA IT (Browse shelf)	Available		T0045615

Total holds: 0

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Previous	658.4038 ET PE Personal information management : tools and techniques for achieving professional effectiveness /	658.4038 EV MA Managing for knowledge : HR's strategic role /	658.4038 EX PL Exploring knowledge-intensive business services : knowledge management strategies /	658.4038 FA IT IT tools for the business when the business is IT : selecting and implementing IT service management tools /	658.4038 FA SO Software patterns, knowledge maps, and domain analysis	658.4038 FR MA Management of information technology /	658.4038 FR OM From knowledge management to strategic competence : assessing technological, market and organisational innovation /	Next

"ITSMF"--Cover.

Includes bibliographical references and index.

UOWD Library