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The emotionally intelligent workplace : how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations /

Title By: Cherniss, Cary | Goleman, Daniel
Material type: BookSeries: Advances in emotional intelligence.; The Jossey-Bass business & management series.Publisher: San Francisco, CA : Jossey-Bass, c2001.Edition: 1st ed.Description: xxxii, 352 p. : ill ; 25 cm.ISBN: 0787956902 (alk. paper)Program: TBS903 HDR974 PSYC015; MGMT201Subject(s): Emotional intelligence | Emotional intelligence tests | Work -- Psychological aspects | Success in business | Intellect | Work -- Psychological aspects | Success | BusinessDDC classification: 658.3
Summary:
Defines emotional intelligence and explains how to assess it and implement it in human resource functions such as hiring and performance management, providing fifteen models and twenty-two guidelines for improving employees' social and emotional competencies.
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Includes bibliographical references (p. 305-325) and indexes.

Defines emotional intelligence and explains how to assess it and implement it in human resource functions such as hiring and performance management, providing fifteen models and twenty-two guidelines for improving employees' social and emotional competencies.

Adult Follett Library Resources.

TBS903 HDR974 PSYC015

MGMT201 UOWD

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