Lean sigma methods and tools for service organizations : the story of a cruise line transformation /
By: Motwani, Jaideep
Title By: Ptacek, Rob | Fleming, Richard
Material type:
BookSeries: Service systems and innovations in business and society collection.Publisher: New York : Business Expert Press, 2012.Edition: 1st ed.Description: 125 p. : ill. ; 23 cm.ISBN: 9781606494073; 1606494074 (pbk.); 9781606494080 (ebk.)Subject(s): Six sigma (Quality control standard) | Lean manufacturing | Service industries -- Quality control | Cruise lines -- Quality control
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658.562 MO LE (Browse shelf) | Available | T0010323 |
Total holds: 0
Includes bibliographical references (p. [121]) and index.