Guide to TQM in service industries /
Title By: Kanō, Noriaki
Material type:
BookPublisher: Tokyo : Asian Productivity Organization, 1996.Description: xii, 284 p. : ill ; 26 cm.ISBN: 9283311302 (paper); 9283311299 (cloth)Other title: TQM in service industries.Uniform titles: Sābisu sangyō no TQC. English Subject(s): Service industries -- Management | Service industries -- Quality control | Total quality managementDDC classification: 658.5/62
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
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| REGULAR | University of Wollongong in Dubai Main Collection | 658.562 GU ID (Browse shelf) | Available | T0029383 |
Total holds: 0
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No cover image available | No cover image available | ||
| 658.562 GR MA Management in a quality environment / | 658.562 GR ST Statistical quality control / | 658.562 GR ST Statistical quality control / | 658.562 GU ID Guide to TQM in service industries / | 658.562 GY SI Six sigma for dummies / | 658.562 HE AL Health care criteria for performance excellence : Baldrige national quality program 2001. | 658.562 HE AL Health care criteria for performance excellence : Baldrige national quality program 2004. |
"Originally published in Japanese under the title Sahbisu sangyo no TQC [i.e., Sābisu sangyō no TQC] ... c1990"--T.p. verso.
Articles by members of the HK Research Group and based on data resulting from the Group's meetings and activities.
Includes bibliographical references and index.